I am now overseas and would like to cancel my internet contract online without calling. Is this possible?
Thank you in advance
I'm not sure that it is possible to cancel a contract via Livechat, but you could try.
I am pretty sure it requires a phonecall.
Welcome to CrowdSupport
As @Jupiter has mentioned a disconnection generally is processed via phone and this is for account security and privacy concerns that especially come with the termination of a communication service or device. The LiveChat Team may be able to assist you.
If you are able to locate a phone service, you can speak with Telstra from overseas via: +61 2 9242 0570
Thanks Jupiter for the reply. Will try Livechat
Thanks Adam_E. Will try calling that number too.