<Original title: what's going on here?>
I don't know what happened but when I restarted my win 8 laptop this happened.
Amit K Verma2015-06-23
Thank you for posting your query on Microsoft Community.
As per the description, I understand that you are not able to boot the laptop and
I will certainly help you with this issue.
This issue can be cause due to hardware, system file corruption or due to virus. Let’s work together to get this problem resolved.
However, before we proceed I would require some more information to assist you better.
1. What is the model number of the laptop?
2. Do you have Windows 8 installation disk?
If not, then I would suggest you to login to any other computer and
create a Windows 8 installation disk. Using that disk you can perform the troubleshooting methods given below.
Refer the link to create the installation disk:
How to create installation media for a PC refresh or reset
After creating the Windows 8 installation disk, I would suggest you to try the following methods:
1. Disconnect all the external devices connected with the laptop.
2. To boot the laptopthrough Windows 8 installation disc, the laptop must be configured to start from the DVD drive. For more information about how to configure the computer to start from the DVD drive, see the documentation that is included
with the computer or contact the laptop manufacturer.
3. Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring
of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.
Perform an Automatic Repair through bootable Windows 8 installation disc.
To do so, follow the steps given below:
a. Insert the Windows 8 installation DVD in the DVD ROM and restart your laptop.
b. After you boot your laptop using Windows DVD or System Repair Disc, a black screen appears with gray text "Press any key to boot from CD or DVD". Press any key.
c. Select the correct time and Keyboard type.
d. Click on Repair your computer in the lower left corner.
e. Select Troubleshoot from Choose an option screen.
f. Click on Advanced options in Troubleshoot screen.
g. Click Automatic Repair from Advanced Options screen.
h. Next, choose a the operating system by clicking on its button.
i. Windows 8 will then look for problems on hard drive(s) and verify that all required files are intact.
If the automatic repair doesn’t work, then perform
System Restore, please restore the laptop to the date when the computer was working fine.
a. Boot the computer through Windows 8 installation disc.
b. Click on Repair your computer.
c. Click on Troubleshoot and then select Advanced Options.
d. Select Restore and follow the on-screen instructions to complete the System Restore.
For more information, refer the link: “Restore your PC to an earlier point in time”
Note: When you use System Restore to restore the computer to a previous state, programs and updates that you installed are removed.
Windows 8.1, Windows 8 or Windows 7 hangs or freezes
1. Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.
2. While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost.
Hope the information helps. Let us know if you need further assistance with Windows related issues, we’ll be glad to assist you.