I keeep getting an Error Message RE648 when I try and log into Foxplay on my Roku device connected to Telstra TV
Two months since changing plans with one mobile phone and the 24x7 app still shows the old plan. Logging out and back in doesn't help and the wrong information also appears when logging direct to Telstra. Billing is correct.
Hi I have just spent over an hour chatting on 24/7 app re the TELSTRA AFL ap that I purchased and cannot get working on iPads. I am becoming very frustrated at this form of communication as takes so long too get nowhere I have paid good money for thi
Is it possible to stop Data Usage warnings on the 4GX Adv111 Mobile Broadband Modem?, I have to take the battery out to reset the unit to function until the next Data Usage Warning???, even 50% usage WHY????
How to confirm 2 additions added to the Telstra online order that I completed on the 11th to move from Cable to the NBN and for which I received a confirmation email. Two days later I realised I needed the 4 LAN ported Telstra Gateway Max 2 Connecti
Hi, I am a Telstra customer. I activated the 2017 AFL live pass on a Telstra loan phone (Galaxy S7 that was loaned to me by Telstra due to me having to hand in my Galaxy Note 7). I have since received a new phone (Galaxy S8+). The S7 (on which AFL li
Hi I'm a Telstra customer and have been charged an annual subscription to my debit card for the NRL Digital LIve Pass- $99.99 on the 22 April 2016. I subscribed last year on my debit card not knowing that Telstra customers received this service for f
Telstra wifi router power light keeps going blue and I have no internet
I'm trying (unsuccessfully so far) to set up my new Telstra modem, a TG800vac. I've connected it as per the instructions and after a short time the online light comes on. I've set my network connection on my iMac to the new modem using the supplied
Hi, I have an 'AFL Live' pass, purchased through afl.com.au. Have been trying to watch Match Replays but they will not load. They look like they are going to load and then it'll just sit there with a black or grey screen...... Sometimes they play for
Hi, I am trying to recharge one of my prepaid mobiles on the 24/7 app but it times out and error saying "Safari could not open the page because the server stopped responding". Plus no information available on the other prepaid mobile. Is the 2
Hello ! I'm currently travelling and when I used the afl live app I'm still being charged data. Which has become more valuable than ever seeing as I have no access to wifi. I have my free Telstra customer subscription to the app and I believe the str
Have previously been connecting to a Telstra Air hotspot on my laptop (Macbook Pro) without issues. However, now when I connect and the login window appears, it fails to load the FON wifi page, only a white screen with 'please wait' in the top-left.
Please resolve.Kjorg2017-05-14 15:29Hi @BrendanJD Thanks for your enquiry. Standard data charges apply when downloading or using the app. Video data usage is currently unmetered only for certain Telstra customers in respect of supported devices. Vide
Hi I have the Netball Live app and bought Chromecast to cast the two non9now live games, however, The Chromecast symbol does not show. The FAQs show in Telstra help are not the full set shown On the actual app. I have copied below. The only help offe
What's the deal I can't cast from my phone to anything any more?Has this been blocked by foxtel or afl? Can't find any info on it.
Someone please tell me why I can no longer buy a movie on my T-Box and watch it within ten minutes? Why I have to buy a movie at least 24 hours in advance? Why when I bought a movie at 2.30pm today, that at 11.55pm tonight it is still at 0% download?
Guys sny news when you are going to fix this issue with the screen upside down. It is bad enough that the screen has been reduced since last year without any notice before it occurred this season but now we are expected to watch the screen whist stan
Just got changed over to the new Bigpond movies. Have been given a free voucher. Have chosen a movie as I always have on bigpond movies, have received an email saying I purchased it but every time I press 'Watch HD' it loads and just keeps going back