Stop charging $4.99 for afl live pass. Not sure which account to login to cancel?


I don't know how to locate the account I am being charged from. Not sure what the login details were and there's no instructions on the website as to how I can find them

Kjorg2017-05-25 20:21

Hi @redcricket077

The username for AFL Live is typically an email address - if you go to the AFL website and attempt to log in, there is an option for forgetting your username or password.

They’re ongoing subscriptions until cancelled as per the terms

Depending on how you are charged will determine how the subscription was signed up

If charged to a Credit Card, the charge description will be listed as below

Telstra Applications Melbourne = Subscribed via Website

GOOGLE *Telstra CorpGOOGLE.COM = In App subscription via Google Play

APPLE ITUNES STORE SYDNEY = In App Subscription via iTunes

Once you've confirmed, please follow the relevant instructions here to cancel the subscription
If no active subscription is associated, we'd recommend checking any other emails that could have been used to sign up.

Please let us know if you require any further assistance.